Privacy Policy

Pro Chutes provides this privacy statement as it gives great value to the privacy rights of its users. In compliance with the obligations deriving from National and Community, we inform you that Pro Chutes respects and safeguards the confidentiality of personal data, putting in place every possible and proportionate effort not to infringe any right in the matter. The company processes the personal data of customers, suppliers and subjects who voluntarily communicate their personal data, according to the principles of correctness, lawfulness and transparency and protection of their privacy and their rights.

With the use of this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes of Pro Chutes, including any disclosure to third parties if necessary for the provision of a service. This Privacy Policy is effective on May 22, 2017.

Collection method

  • By contacting us
  • Placing an order of products or services on our website
  • By subscribing to our newsletter
  • Creating an account
  • Through the use of cookies and other similar technologies and
  • Occasionally, from third parties.

Purpose of the treatment

  • To comply with legal obligations, regulations, community legislation, civil and fiscal regulations
  • Management of the support and service delivery process
  • Credit protection and debt management
  • Commercial purposes and marketing
  • Shipping of informative/advertising material

Information we collect

We collect information from our users. These includes: name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address) and information about your internet connection.

How we secure your information

  • Using appropriate technical and organizational measures such as storing your information on secure and trusted servers
  • Encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology
  • Encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology
  • Only granting access to your information where necessary and by only trusted individuals that have been trained on appropriate handling of personal information

Cookies and similar technologies

We use cookies and similar technologies to make our services simple and efficient for users who browse prochutes.com. Users viewing the site will see the minimum amount of information entered into the devices in use, which are computers and mobile devices, in small text files called “cookies” saved in the directories used by the User’s web browser. There are various types of cookies, some to make more effective use of the Site, others to enable certain features.

Cookies provided by the site allow:

  • memorize the inserted preferences
  • avoid re-entering the same information several times during the visit such as user name and password
  • analyze the use of the services and content provided by www.prochutes.com to optimize the browsing experience and the services offered.

Types of cookies

  • Technical cookies

This type of cookie allows the correct operation of certain sections of the Website.

These cookies are necessary to view the site correctly and in relation to the technical services offered, will therefore always be used and sent, unless the user does not change the settings in your browser (thus disrupting the display of the pages of the site).

  • Analytical cookies

Cookies in this category (sent from the Site itself or from third-party domains) are used to collect information on the use of the Site.  Prochutes.com will use this information in respect of anonymous statistical analysis in order to improve the use of the Website and to make the contents more interesting and relevant to users’ wishes. This type of cookie collects anonymous data on the activity of users and how it arrived on the site.

  • Third-party cookies

This type of cookie integrates features developed by third parties within the pages of the site (such as preferences expressed in social networks, chat system, generation of maps, etc.). These cookies are sent from third-party domains and from partner sites that offer their functionality between the pages of the Site.

  • Profiling cookies

These cookies are necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using our cookie control tool but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org.

E-Newsletter

When you sign up for our e-newsletter on our website or opt to receive news, offers, updates on out-of-stock items from us by entering your name and email address and clicking subscribe or ticking a box at checkout indicating that they would like to receive your e-newsletter, we collect your email address, information about your browser, information about the page you signed up on, and any other additional information you may provide to us.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

Information collected when you place an order

When you place an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name (if applicable), billing name, and information about your browser.

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfill our obligations under the contract, including sending you receipts and order confirmations.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions.

Processing your payment

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment, we use a third-party payment processor and a fraud gateway to ensure that your order is not fraudulent

The third-party payment processor collects uses and processes your information, including payment information, in accordance with their privacy policies.

No Spam, Spyware, or Virus

Spam, spyware or virus is not allowed on our website. Please set and maintain your communication preferences so that we send communications to you as you prefer. You should not send any messages which contain spam, spyware or virus via the website. If you would like to report any suspicious messages, please contact us at our email address [email protected].